Frequently Asked Questions
How can I change my appointment date or time?
Contact the HIV team on:
0131 536 2097 or 0131 536 2098
The secretaries will help you rearrange your appointment.
If your call is not answered, please leave a message with your name, contact details and the reason for your call. A member of the team will get back to you as soon as possible.
I am running low on HIV medication and my next appointment is due
If you need to arrange an appointment, contact the HIV secretaries on:
0131 536 2097 or 0131 536 2098
For questions about your HIV medication, contact the Chalmers Pharmacy Team on:
0131 536 1606
Monday, Tuesday and Thursday, 1:30pm to 4pm.
If you are running low on medication and do not have an appointment arranged, please contact us as soon as possible. This helps us make sure you have enough medication until your next appointment.
I am thinking about transferring my HIV care to Chalmers
If you would like to transfer your HIV care to Chalmers Sexual Health Centre, contact the HIV secretaries on:
0131 536 2097 or 0131 536 2098
They can explain the process and tell you what you need to do.
If your call is not answered, please leave a message and a member of the team will get back to you.
I have a question about my test results
Contact the HIV secretaries on:
0131 536 2097 or 0131 536 2098
They can arrange for a nurse to call you back to discuss your question.
If your call is not answered, please leave a message and a member of the team will get back to you as soon as possible.
I am concerned that a medicine I have been prescribed may interact with my HIV medication
You can check whether medicines interact with HIV treatment using the University of Liverpool HIV Drug Interactions Checker.
If you have any concerns about a medicine that has been prescribed for you, you can also contact the Chalmers Pharmacy Team:
0131 536 1606
Monday, Tuesday and Thursday, 1:30pm to 4pm.
If you contact the pharmacy outside these hours, please leave a message and a member of the team will get back to you.
Do not stop taking your HIV medication or any other prescribed medicine without speaking to a healthcare professional first.
Where can I find support from organisations outside the NHS?
There are organisations that provide practical, emotional and social support for people living with HIV.
You may find the following organisations useful:
- Waverley Care – provides support and information for people affected by HIV and other health conditions.
- Positive Help – provides support for people living with HIV in Edinburgh and the surrounding area.
- Terrence Higgins Trust – provides information and support about HIV and sexual health.
If you are unsure which organisation could help you, speak to a member of your HIV care team.