Frequently Asked Questions

How can I change my appointment time or date?

You can speak to our secretaries on 0131 536 2097/2098 who will try to rearrange your appointment for you. If your call is not answered, please leave a message and someone will get back to you as soon as they can.

I am running low on medication and my next appointment is due.

You can speak to our secretaries on 0131 536 2097/2098 to arrange your next appointment, and our pharmacy team on 0131 536 1606 for medication queries. If your call is not answered, please leave a message and someone will get back to you as soon as they can.

I am thinking about transferring my HIV care to Chalmers Centre.

You can speak to our secretaries on 0131 536 2097/2098 to discuss how to go about changing your care to us. If your call is not answered, please leave a message and someone will get back to you as soon as they can.

I have a question about my test results.

You can speak to our secretaries on 0131 536 2097/2098 who can arrange a nurse callback. If your call is not answered, please leave a message and someone will get back to you as soon as they can.

I am concerned that my GP has prescribed a drug that may interact with my Antiretroviral (HIV) Medication.

You can check drug interactions on the University of Liverpool HIV Drug Interactions Checker. Should you have further concerns or queries you can also call the Chalmers pharmacy team on 0131 536 1606 between 1:30pm-4pm Monday, Tuesday and Thursday. If you call out with these times, please leave a message and someone will get back to you as soon as they can.

Where can I find more information on Third Sector/Charity organisations for people living with HIV in Edinburgh?

You might find the following organisations useful:

Waverly Care

Positive Help

Terrence Higgins Trust